Do you have some Questions?
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Booking & Tour Details
Simply browse our tours, select your preferred date, time (if applicable), and number of guests, then proceed to checkout.
Yes, for tours with time options, you can select your start time during booking. If no options are available, the start time is listed in the tour Plan.
You’ll need to provide the tour date, time, number of guests, pick-up address, and any additional details to help us serve you better.
Absolutely! You’ll find a dedicated section at checkout where you can enter the names of all guests accompanying you.
During booking, there’s a section on the form to enter your pick-up address and any additional details required.
Children are ages 1–10 years, while guests 10 years or older are considered adults.
Yes, our tours accommodate both small and large groups. Contact us directly if you have a group size that requires special arrangements.
Once your booking is complete, you’ll receive a confirmation email with all your tour details.
Many of our tours can be booked privately. Look for “Private Tour” options when browsing or contact us for more information.
Yes, same-day bookings are allowed based on availability and 2 hours before start time. Contact us directly for urgent bookings.
Tours & Transfers
We offer a variety of cultural, adventure, and sightseeing tours in both locations, suitable for all interests.
Yes, we offer tours that combine two or three activities, perfect for a full day of adventure.
Yes, pick-up and drop-off transportation is included for all tours unless stated otherwise.
Absolutely! Contact us to tailor a private tour to your preferences.
We recommend comfortable clothing, sunscreen, water, and any specific items mentioned in the tour description.
Yes, our tours run year-round, including holidays.
We monitor the weather closely. If a tour is affected, we’ll contact you to reschedule or offer alternative options.
Yes, we provide convenient airport transfer services to and from your destination.
We recommend booking as early as possible to secure your preferred date and time.
Yes, we offer both private and group tours. Check the tour details for group options.
Payments & Policies
You pay 50% of the total amount upfront during booking, and the remaining balance is due when the driver meets you at the pick-up point.
Yes, you can choose to pay the full amount during the online checkout process.
We accept all major credit cards, debit cards, and secure online payment methods via our website.
No, the price listed for each tour is the total cost. There are no hidden fees.
Yes, our website uses secure encryption to ensure your payment information is protected.
Yes, if you have a valid discount code, you can apply it during checkout.
If your payment fails, you can try again or contact our support team for assistance.
Prices may vary based on age groups. Check the tour details for specific pricing.
Yes, once your payment is processed, you’ll receive an invoice and confirmation email.
You can pay the remaining 50% in cash to the driver at the pick-up location if you’ve opted for the partial payment option.
Refunds & Rescheduling
Contact us via email or WhatsApp at least 48 hours before your tour to request a full refund.
Cancellations made within 48 hours of the tour start time are eligible for a 50% refund or a reschedule.
Yes, you can reschedule your tour by contacting us at least 48 hours in advance.
You can switch tours, but you’ll need to pay any price difference if the new tour is more expensive.
Refunds are typically processed within 5–7 business days, depending on your payment method.
If we cancel your tour, you’ll receive a full refund or the option to reschedule.
Refunds are not available for missed pick-ups unless it’s due to a delay on our part.
Partial refunds are not offered once a tour has started.
Contact us as soon as possible. We’ll do our best to accommodate rescheduling or other options.
Yes, full refunds or rescheduling options are offered for weather-related cancellations.
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AventoTours offers unforgettable tours in Agadir, showcasing Morocco’s culture, history, and natural beauty. Book your next adventure with us today!
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